Anti-Competitive Behaviour GRI 206-1 As outlined in our Code of Conduct, the Group is committed to upholding the principles of ethical, fair, and robust competition. We promote our products and services based on their merit, exceptional quality, functionality, and competitive pricing. In all business dealings, the Group strives to ensure fair competition, transparently disclosing information relevant to transactions while preventing any competitor from gaining an unfair advantage. We also maintain strict confidentiality concerning pricing and proprietary information, safeguarding the integrity of our competitive practices. In FY2025, the Group had no legal actions pending or completed with regard to anti-competitive behaviour or breaches of anti-trust and monopoly legislation. Customer Privacy and Data Protection GRI 418-1 We operate in full compliance with Singapore’s Personal Data Protection Act and the European Union’s GDPR, demonstrating our commitment to safeguarding the privacy of our stakeholders. To support this commitment, our Privacy Statement on our corporate website details how we collect, process, disclose, and store personal data. In 2025, the Group implemented a new Data Retention Policy and National Identification Information Policy to ensure enhanced compliance with data privacy regulations, as well as to strengthen internal controls and data management practices. Cybersecurity remains a significant risk in our industry and is a top priority for the Group. In Norway, we have implemented training sessions and emergency response drills to prepare for potential cyber-attacks. Relevant employees also participate in workshops and meetings with cybersecurity experts. In Oman, we have engaged an external contractor to manage our systems’ security. Meanwhile, in Singapore, we have circulated email reminders and a training video on phishing scams to raise awareness of potential cybersecurity threats. In 2025, a series of cybersecurity training programmes were made available to Singapore and MOL employees. Alongside our outsourced IT contractor, an internal staff member is dedicated to overseeing cybersecurity matters. We have established and communicated the Group’s human rights policy and our Code of Conduct, which serve as essential guides for ethical business practices among all employees. Lime ERT in Norway, consisting of members from the Management team, has undergone specialised training to effectively handle and respond to potential incidents of corruption. Additionally, whistleblowing and conflict-of-interest policies are in place to further uphold our ethical standards. Across all regions, our leadership and employees are expected to maintain the highest levels of ethics and integrity in their professional conduct. Externally, we have built strong relationships with our business partners, grounded in mutual integrity and a firm stance against corruption. In line with this, MOL’s Code of Conduct has been shared with all employees and business partners while LPA’s supplier code of conduct and grievance mechanisms are also publicly accessible on LPA’s website. Notably, there were no reported incidents of corruption in FY2025. Whistleblowing Policy GRI 2-16, 2-25, 2-26 The Group is committed to operating with transparency and ensuring that employees and stakeholders have a trusted platform to voice their concerns. To support this, we have implemented a Whistleblowing Policy, allowing staff and external stakeholders to confidentially report any suspected misconduct related to accounting, financial reporting, business practices, or other significant matters. When such concerns arise, the Group will collaborate with or refer the issue to the Board’s AC for appropriate action, particularly if the matter is expected to have a material impact on the Group’s financial performance or operational outcomes. Additional information can be found in the Corporate Governance section of the Annual Report. There were no incidents of whistleblowing reported in FY2025. LPA has implemented an encrypted Whistleblowing mechanism to report any misconduct anonymously. The reports are organised by case number and followed up in an encrypted chat channel. 98 Annual Report 2025
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